How does Lifeline work?
  Indigenous Health  
  Advance Care Planning  
  Community Care Licensing  
  Chronic Disease  
  End-of-Life Care / Hospice Palliative Care  
  Environmental Health  
  Health Alerts  
  Health Topics  
  Healthy Living & Communities  
  Home and Community Care  
  Hospital Services  
  Injury Prevention  
  Mental Health & Addictions  
  NH Connections (medical travel service)  
  Overdose Prevention  
  Pregnancy - Maternity - Babies  
  Primary Health Care  
  Public Health  
  Seniors Health  

How does Lifeline work?

  1. If you need help for any reason, press your small, waterproof Personal Help Button. You can wear this on a neck cord or wrist-band. This sends an emergency message through your telephone line. 
  2. A trained professional at our 24hour emergency response centre will receive your signal and will be connected to your home through the telephone line. 
  3. We have your medical history, address, physician’s name and list of responders (friends, family or neighbours prepared to come to your assistance). There is no need for lengthy explanations. All our equipment is “voice-capable” so even if you have collapsed on the floor you may be able to make contact with our monitoring staff. If you are unable to speak, the Emergency Response Centre staff will call one of your responders to come to your home. 
  4. In the event of an emergency, an ambulance, the police or the fire department will be dispatched - all within minutes of your signal for help.